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7. Right to Lodge a Complaint
Information about your right to complain and supervisory authorities
Supervisory Authorities
You have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data violates the GDPR. The supervisory authority in Poland is:
President of the Personal Data Protection Office
- Address: ul. Stawki 2, 00-193 Warsaw
- Phone: +48 22 531 03 00
- Email: kancelaria@uodo.gov.pl
- Website: https://uodo.gov.pl
Complaint Process
Before lodging a complaint with the supervisory authority, we encourage you to:
- Contact our Data Protection Officer
- Submit a formal complaint through our channels
- Allow us time to address your concerns
- Provide all relevant information
- Keep records of communications
Complaint Requirements
When submitting a complaint, please include:
- Your contact information
- Description of the alleged violation
- Relevant evidence and documentation
- Previous communication attempts
- Desired outcome
Our Response
We will handle your complaint by:
- Acknowledging receipt promptly
- Investigating the matter thoroughly
- Providing a detailed response
- Taking corrective action if needed
- Maintaining records of resolution
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